Kotha AI helps shops answer their Facebook and Instagram inboxes. We process messages, names, phone numbers, and delivery addresses that customers send to a connected page, solely to generate replies and capture orders on the shop's behalf.
Conversation messages, captured orders, and product/FAQ knowledge provided by the shop.
Data is retained while the shop's account is active. A customer or shop may request deletion at any time; see our Data Deletion endpoint. We act as a data processor on behalf of the shop.
Contact: privacy@your-domain.example.com